Lead Solution Engineer at Salesforce
Architecting AI and data solutions that turned technical complexity into enterprise deals
Impact
13 enterprise deals · Dreamforce 2025 · 5+ strategic engagements
The problem
Enterprise accounts needed to see Agentforce, Data 360, and Marketing Cloud working in their specific context, not a generic product demo. Evaluations were multi-stakeholder, technically demanding, and required translating AI capability into credible business value.
The approach
Architected bespoke AI, data, and marketing solutions tailored to each account's use case and data model. Led hands-on technical workshops for data, marketing, and IT teams. Built and documented a proprietary AI Agent showcased at Dreamforce 2025. Standardised global solution delivery by creating reusable technical assets adopted across the solution engineering organisation.
The outcome
13 enterprise deals accelerated. AI Agent packaged and showcased on a global stage at Dreamforce 2025, establishing a new benchmark for autonomous customer engagement. Reusable assets adopted globally across the SE org.